Technical Support

In the U.S., our technical support representatives are available to answer your questions Monday thru Friday, between 9:00 a.m. and 5:00 p.m. Eastern Time, except for U.S. holidays.

You may also e-mail or fax your questions to us. For prompt assistance, please include your (voice) telephone number.

Non-U.S. customers may choose to contact their local DG Technoloies representative.

Please contact us at:
248.888.2000
248.888.9977 fax
techsupp@dgtech.com

If you would like to search for specific technical information regarding our products, please use the menu at the right or click below to:
  • Find Support Downloads of manuals, data sheets, software and example code. You can also navigate directly to product and view the supporting documentation associated with each product.
  • Submit Online questions, queries, comments, problems, etc.
  • Join GoToMeeting with a DG support representative. Please contact us first to obtain a meeting ID.

Please utilize our informative Tech Support Bulletins below along with our product FAQ pages for instant access to troubleshooting resources.

DPA Technical Support Bulletins

Troubleshooting the DPA 5 with AVT 
Troubleshooting the DPA 4 Plus with AVT 
DPA 5/DPA 4 Plus Firmware Update 
Volvo 2013 (and Newer) and the DPA 5 
CAT Equipment and the DPA 5/DPA 4 Plus 
Case New Holland (CNH) and the DPA 5 
Troubleshooting a CAN Network 
Total DPA 5 PC Rebuild (Last Resort) 
Data Link Monitor (DLM) Discontinuation 
Windows XP Issues/Resolution